Use this if you are having problems with your web account


If you rent land or regions directly from The Social Mouse, you can place tickets for any issues or problems you are having with your land.

Theme request

If you are a region owner and would like a theme applied to region, please place a ticket request with the region name, location and required theme.


If you wish to work with experiences you will need to place a ticket to request a key. You can also use this category if you are having issues with setting up an experience on your land. Please post questions related to using experiences in the main community forum.